Terms & Conditions

Please read these Terms & Conditions carefully before using our website.

This website is operated under the brand name ZoraSocks. Throughout the site, the terms “we”, “us”, and “our” refer to ZoraSocks.

By accessing our website or purchasing products from us, you agree to be bound by these Terms & Conditions, together with our related policies, including our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy.

1. Online Store Terms

By using our store, you confirm that you are legally capable of entering into binding contracts under applicable law.

You agree not to use our products for any unlawful purpose or in violation of applicable laws.

2. General Conditions

We reserve the right to refuse service where reasonably necessary, including in cases of suspected fraud, abuse, or misuse.

We do not discriminate based on protected characteristics.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without our express written permission.

3. Accuracy of Information

We make reasonable efforts to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is free from errors or omissions.

4. Products, Pricing & Availability

All product descriptions, pricing, and availability are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

5. Order Acceptance & Pricing Errors: 

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

A contract between you and ZoraSocks is formed when we send you an email confirming that your order has been dispatched, or upon our acceptance of your payment.

We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of suspected fraud, pricing errors, or product availability issues. In the event that we must cancel your order due to an incorrect price displayed on our website, we will immediately notify you via email and issue a full, 100% refund to your original payment method within 2-5 business days

6. Products & Returns

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy.

Please review this policy carefully before making a purchase.

7. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders.

We reserve the right to cancel orders if inaccurate or suspicious information is provided.

8. Third-Party Tools & Links

Our website may include access to third-party tools or links to external websites.

We are not responsible for the content, policies, or practices of any third-party services.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy & Cookie Policy.

10. Limitation of Liability

Nothing in these Terms shall exclude or limit liability where it is unlawful to do so, including liability for death or personal injury caused by negligence or for fraud.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

11. Governing Law & Consumer Protection:

These Terms, although operated by Fugou Zuoyuan Home Co., Ltd. (China), shall be governed by and construed in accordance with the laws of England and Wales to provide the highest standard of protection for our primary customer base.

Any disputes arising in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. This does not affect your statutory rights under applicable consumer protection laws in your local country.

12. Service Availability

ZoraSocks serves customers in the United Kingdom, Europe, and selected international markets.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any updates will take effect immediately upon being posted on this page.

14. Company Information

ZoraSocks is operated by:

Fugou Zuoyuan Home Co., Ltd.

Registered Address:
No. 66, Caozhuang Village
Caozhuang Administrative Village
Jiuyuan Town, Fugou County
Zhoukou City, Henan Province
China

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email:
support@zorasocks.com

Phone:
+86 166 3954 3925

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

Last updated: April 2026